![]() ![]() I was really respectful the whole time, and wasn't really expecting much.Īnyways, I figured it was worth a shot from what I've read on here and heard from friends, and after my experience with support, I was just curious how common it is. Anyways, all I got was a rude representative, who could have at least apologized, even if it's not really Apple's fault, and maybe been a bit more understanding. I understand they're running a business and need to make money (I'm actually a shareholder), but I think that it's better to make a little less money and have a happy customer than to have an angry customer. She already spent more than she wanted to on a computer (had to go get new mouse and keyboard), and since I've heard of Apple giving out freebies to make a customer happy, I figured it'd be worth a shot. I'll admit that I did talk to someone over the weekend regarding getting a Mini DisplayPort VGA adaptor for my grandmother's Mac Mini - I talked her into getting a Mac because I've had such great experiences, but it's been awful for her, since all of her peripherals were from an outdated eMachine.
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